Take THAT--Runaround!
Jul. 1st, 2011 04:10 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
frustratedpilotAT&T has the best customer service system in the world. I mean it. They hire terrific people and you can reach some of them 24/7.
But that nice, ardent, professional woman and her good work is lost on me today because her phone makes her sound like she's way in the back of a shipping container she shares with a stepdown power transformer.
Still, in spite of this difficulty and others I've endured over the last few weeks, I was able to on this day:
*) Pay the first Wireless Internet bill for Rather Manor (although it was past due)
*) Correct the billing information for the Wireless Internet account (so it wouldn't bounce back like the first bill did)
*) Link the Wireless Internet account with the Landline account for Rather Manor so
*) We might be able to BUNDLE services and save some moolah
And I did it on ATT.com, whose veracity measures are needlessly difficult for legitimate users while still leaving gaping holes for cyberfraudsters. Tho' I doubt there can be a lot gained from the information available to the phone company and the individual endusers.
But that nice, ardent, professional woman and her good work is lost on me today because her phone makes her sound like she's way in the back of a shipping container she shares with a stepdown power transformer.
Still, in spite of this difficulty and others I've endured over the last few weeks, I was able to on this day:
*) Pay the first Wireless Internet bill for Rather Manor (although it was past due)
*) Correct the billing information for the Wireless Internet account (so it wouldn't bounce back like the first bill did)
*) Link the Wireless Internet account with the Landline account for Rather Manor so
*) We might be able to BUNDLE services and save some moolah
And I did it on ATT.com, whose veracity measures are needlessly difficult for legitimate users while still leaving gaping holes for cyberfraudsters. Tho' I doubt there can be a lot gained from the information available to the phone company and the individual endusers.
