Writer's Block: Tales from the Registers
Nov. 28th, 2008 12:24 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
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I was not in retail but hospitality, and this one woman tried to book her kids into the hotel on a day when we were already full, but then changed the day to the day before in order to "shoehorn" the reservation in, and sent the kids along unsupervised. Not only was she charged a night for her "no-show", but the kids came to a hotel where there absolutely was no room at all. And since I was new at the job I didn't know anything I could do for them.
I was not in retail but hospitality, and this one woman tried to book her kids into the hotel on a day when we were already full, but then changed the day to the day before in order to "shoehorn" the reservation in, and sent the kids along unsupervised. Not only was she charged a night for her "no-show", but the kids came to a hotel where there absolutely was no room at all. And since I was new at the job I didn't know anything I could do for them.